{"id":503599,"date":"2020-05-14T21:00:05","date_gmt":"2020-05-14T19:00:05","guid":{"rendered":"https:\/\/dia.aau.at\/qualitaetsansprueche_en\/"},"modified":"2023-10-24T11:16:27","modified_gmt":"2023-10-24T09:16:27","slug":"quality","status":"publish","type":"page","link":"https:\/\/dia.aau.at\/quality\/","title":{"rendered":"Language Center \u2013 Quality"},"content":{"rendered":"\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-k9higq5n-8fbfc8a6619f34c33c0134bba2f80832\">\n.avia-section.av-k9higq5n-8fbfc8a6619f34c33c0134bba2f80832 .av-parallax .av-parallax-inner{\nbackground-repeat:no-repeat;\nbackground-image:url(https:\/\/dia.aau.at\/wp-content\/uploads\/2020\/07\/Titelbild-008-Ijeab_freepik.com-Free-License.jpg);\nbackground-position:50% 50%;\nbackground-attachment:scroll;\n}\n<\/style>\n<div id='av_section_1'  class='avia-section av-k9higq5n-8fbfc8a6619f34c33c0134bba2f80832 main_color avia-section-default avia-no-border-styling  avia-builder-el-0  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slide-entry-overview slide-loop-2 slide-parity-even  '><img decoding=\"async\" fetchpriority=\"high\" width=\"300\" height=\"300\" src=\"https:\/\/dia.aau.at\/wp-content\/uploads\/2023\/10\/alpen_adria_universitat_talogo_21001_22.png\" class=\"wp-image-520470 avia-img-lazy-loading-not-520470 attachment-medium size-medium\" alt=\"\" \/><\/div><div  class='slide-entry av-av_partner_logo-b0347ff18b8c5528be857aa5cf161cfa flex_column no_margin av_one_third real-thumbnail post-entry slide-entry-overview slide-loop-3 slide-parity-odd post-entry-last '><img decoding=\"async\" fetchpriority=\"high\" width=\"300\" height=\"300\" src=\"https:\/\/dia.aau.at\/wp-content\/uploads\/2019\/02\/OEIF-Logo_fuer_DiOE-Website-01-300x300.jpg\" class=\"wp-image-503617 avia-img-lazy-loading-not-503617 attachment-medium size-medium\" alt=\"\" srcset=\"https:\/\/dia.aau.at\/wp-content\/uploads\/2019\/02\/OEIF-Logo_fuer_DiOE-Website-01-300x300.jpg 300w, https:\/\/dia.aau.at\/wp-content\/uploads\/2019\/02\/OEIF-Logo_fuer_DiOE-Website-01-80x80.jpg 80w, https:\/\/dia.aau.at\/wp-content\/uploads\/2019\/02\/OEIF-Logo_fuer_DiOE-Website-01-36x36.jpg 36w, https:\/\/dia.aau.at\/wp-content\/uploads\/2019\/02\/OEIF-Logo_fuer_DiOE-Website-01-180x180.jpg 180w, https:\/\/dia.aau.at\/wp-content\/uploads\/2019\/02\/OEIF-Logo_fuer_DiOE-Website-01-100x100.jpg 100w, https:\/\/dia.aau.at\/wp-content\/uploads\/2019\/02\/OEIF-Logo_fuer_DiOE-Website-01.jpg 417w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/><\/div><\/div><\/div><\/div>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-av_heading-b5a0dcbfba8ad0912edf095d40e695f8\">\n#top .av-special-heading.av-av_heading-b5a0dcbfba8ad0912edf095d40e695f8{\npadding-bottom:10px;\n}\nbody .av-special-heading.av-av_heading-b5a0dcbfba8ad0912edf095d40e695f8 .av-special-heading-tag .heading-char{\nfont-size:25px;\n}\n.av-special-heading.av-av_heading-b5a0dcbfba8ad0912edf095d40e695f8 .av-subheading{\nfont-size:15px;\n}\n\n@media only screen and (max-width: 479px){ \n#top #wrap_all .av-special-heading.av-av_heading-b5a0dcbfba8ad0912edf095d40e695f8 .av-special-heading-tag{\nfont-size:30px;\n}\n}\n<\/style>\n<div  class='av-special-heading av-av_heading-b5a0dcbfba8ad0912edf095d40e695f8 av-special-heading-h1 blockquote modern-quote  avia-builder-el-2  el_after_av_partner  el_before_av_textblock  av-linked-heading'><h1 class='av-special-heading-tag '  itemprop=\"headline\"  >Quality standards <\/h1><div class=\"special-heading-border\"><div class=\"special-heading-inner-border\"><\/div><\/div><\/div>\n<section  class='av_textblock_section av-k9hf8rt6-7159eb539a3f943257733fe11768d182 '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock'  itemprop=\"text\" ><p>German in Austria (Di\u00d6) has felt a deep commitment to the quality of its services from the moment it was established. This means adapting to everchanging needs and circumstances, as well as fostering ongoing advancement and improvement for the benefit of learners. <strong>With the notion &#8220;learner&#8221; we would like to emphasize the dialogic and communicative character of the learning process.<\/strong> In our view, learning, understood as a transfer of knowledge, skills and values, is a dynamic process involving all actors in the enterprise \u2013 customers and staff.<\/p>\n<\/div><\/section>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-k9pvsx4x-e7bbd59c54258c17baa937c18f86128e\">\n.avia_message_box.av-k9pvsx4x-e7bbd59c54258c17baa937c18f86128e{\nbackground-color:#b02b2c;\ncolor:#ffffff;\n}\n<\/style>\n<div id='avia-messagebox-' class='avia_message_box av_notification av-k9pvsx4x-e7bbd59c54258c17baa937c18f86128e avia-color-custom avia-size-large avia-icon_select-yes avia-border-  avia-builder-el-4  el_after_av_textblock  el_before_av_heading ' ><div class=\"avia_message_box_content\"><span class='avia_message_box_icon' aria-hidden='true' data-av_icon='\uf0a4' data-av_iconfont='fontawesome5free-solid'><\/span><p>Our management system is in line with an international standard, scrutinized, continuously monitored, revised and documented. The endeavor to develop continuously is fundamental to our entrepreneurial and learner-oriented way of thinking.<\/p>\n<\/div><\/div>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-av_heading-8938914aa9ea3323b876625e7c354d7e\">\n#top .av-special-heading.av-av_heading-8938914aa9ea3323b876625e7c354d7e{\npadding-bottom:10px;\n}\nbody .av-special-heading.av-av_heading-8938914aa9ea3323b876625e7c354d7e .av-special-heading-tag .heading-char{\nfont-size:25px;\n}\n.av-special-heading.av-av_heading-8938914aa9ea3323b876625e7c354d7e .av-subheading{\nfont-size:15px;\n}\n\n@media only screen and (max-width: 479px){ \n#top #wrap_all .av-special-heading.av-av_heading-8938914aa9ea3323b876625e7c354d7e .av-special-heading-tag{\nfont-size:30px;\n}\n}\n<\/style>\n<div  class='av-special-heading av-av_heading-8938914aa9ea3323b876625e7c354d7e av-special-heading-h2 blockquote modern-quote  avia-builder-el-5  el_after_av_notification  el_before_av_iconlist  av-linked-heading'><h2 class='av-special-heading-tag '  itemprop=\"headline\"  >Mission statement, vision and vocation<\/h2><div class=\"special-heading-border\"><div class=\"special-heading-inner-border\"><\/div><\/div><\/div>\n<div  class='avia-icon-list-container av-k9pvbkd6-46f3fe79397b61bd49dbd71f4c3b9676  avia-builder-el-6  el_after_av_heading  el_before_av_heading '><ul class='avia-icon-list avia_animate_when_almost_visible avia-icon-list-left av-iconlist-big av-k9pvbkd6-46f3fe79397b61bd49dbd71f4c3b9676 avia-iconlist-animate'>\n<li><div class='iconlist_icon av-obklibx-119c8ec2a0695075b2fd6ee91b849426 avia-font-entypo-fontello'><span class='iconlist-char' aria-hidden='true' data-av_icon='\ue812' data-av_iconfont='entypo-fontello'><\/span><\/div><article class=\"article-icon-entry \"  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class=\"iconlist_content_wrap\"><header class=\"entry-content-header\" aria-label=\"Icon: Our strengths\"><h4 class='av_iconlist_title iconlist_title  '  itemprop=\"headline\" >Our strengths<\/h4><\/header><div class='iconlist_content '  itemprop=\"text\" ><p><strong>Since 1978, we have been at the forefront of adult education. <\/strong>The outstanding accomplishments of our learning companions and staff, who we support and promote, are the guarantors of our success. Our services are convincing. \u00a0<strong>A fair price-performance ratio, high-quality offers, individual advice and personal support are a matter of course for us.<\/strong> This basic attitude has contributed to the fact that an association founded initially only for internal purposes at the present-day University of Klagenfurt has grown into a company that has earned an excellent reputation over the years, both at home and abroad.<\/p>\n<p>Through our quality management, designed for continuous optimization and above all steeped in hands-on experience, together with our know-how, we can offer outstanding solutions even for complex and difficult specifications. <strong>The constant underpinning and improvement of our competences and objectives are based on the needs, demands and desires of our learners and our partners<\/strong> as well as on the current requirements. <strong>Of the highest priority for us is methodological-didactic further development and the ensuing future-oriented management.<\/strong><\/p>\n<\/div><\/div><footer class=\"entry-footer\"><\/footer><\/article><div class=\"iconlist-timeline\"><\/div><\/li>\n<li><div class='iconlist_icon av-6zjmz1-9acb1af9c06aafe3f36794aaf4b2ee89 avia-font-fontawesome5free-solid'><span class='iconlist-char' aria-hidden='true' data-av_icon='\uf1e5' data-av_iconfont='fontawesome5free-solid'><\/span><\/div><article class=\"article-icon-entry \"  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class=\"iconlist_content_wrap\"><header class=\"entry-content-header\" aria-label=\"Icon: Our objective \"><h4 class='av_iconlist_title iconlist_title  '  itemprop=\"headline\" >Our objective <\/h4><\/header><div class='iconlist_content '  itemprop=\"text\" ><p>In order to meet these quality requirements at all times, we promote the continuous development of our employees as well as the maintenance and strengthening of motivation and commitment. <strong>Open communication, honesty, trust and mutual appreciation give shape to our relationships, both external and internal.<\/strong><\/p>\n<p>The outstanding performance of our staff and the resulting high quality of our services have contributed to an international reputation. On this basis, we are constantly expanding and improving our offer under the motto: <strong>&#8220;Europe is growing \u2013 language unites.&#8221;<\/strong><\/p>\n<\/div><\/div><footer class=\"entry-footer\"><\/footer><\/article><div class=\"iconlist-timeline\"><\/div><\/li>\n<li><div class='iconlist_icon av-af26yh9-3aaecded099e777fa5dab912700bb45f avia-font-entypo-fontello'><span class='iconlist-char' aria-hidden='true' data-av_icon='\ue827' data-av_iconfont='entypo-fontello'><\/span><\/div><article class=\"article-icon-entry \"  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class=\"iconlist_content_wrap\"><header class=\"entry-content-header\" aria-label=\"Icon: Quality \"><h4 class='av_iconlist_title iconlist_title  '  itemprop=\"headline\" >Quality <\/h4><\/header><div class='iconlist_content '  itemprop=\"text\" ><p><strong>Scientific expertise and a learning atmosphere characterized by enjoyment and enthusiasm guarantee the best teaching success.<\/strong><\/p>\n<p>We see ourselves as an institution associated with the university. Our quality policy is based on principles that meet the high standards of academic education and training. At the same time, we are not unbending in the application of these principles, but participate in the dynamics of this educational institution, dedicated to a movement <strong>&#8220;per aspera ad astra&#8221;<\/strong> \u2013 as its motto says. In particular, we support the internationalization efforts of the university through linguistic preparation and advisory support for foreign students and promote their cultural and linguistic integration. But the broader public striving for integration and\/or language qualification also benefits from these foundations and deserves to be brought to a high level of language competence. \u00a0<strong>Our goal is to motivate and train the language learners in such a way that they can realize their full potential.<\/strong><\/p>\n<p>These <strong>quality requirements<\/strong> can be met through the ongoing <strong>interrelationship between theory and practice.<\/strong> The theoretical input is ensured by our strong connection to the Institute of German Studies, where the fundamentals of linguistics and language didactics are studied and further developed. Graduates of these studies are introduced to practice through job shadowing.<\/p>\n<p>This practice is represented by a pool of experienced language teachers. They are confronted with new findings from university research, can test them in practice and can provide feedback. On the other hand, new staff are made familiar with the experience of many years of teaching. Training and further education are thus intertwined. The aim and result of this interplay of theory and practice is <strong>professional training.<\/strong> Quality policy is always personnel policy. The quality of language teaching (and the concomitant elucidation of cultural practice) is inextricably linked to personnel development. The expertise of returning Austrian foreign lecturers is also a precious resource.<\/p>\n<p><strong>Quality assurance but also the setting of quality objectives is carried out by the organs of the association, in particular by the board. Members of the Institute for German Studies are strongly represented on this board. Coordination with the quality objectives and quality policy of the university is ensured by the Rectorate, which sends a member to this board.<\/strong><\/p>\n<\/div><\/div><footer class=\"entry-footer\"><\/footer><\/article><div class=\"iconlist-timeline\"><\/div><\/li>\n<li><div class='iconlist_icon av-i6o6n65-95baa4d7e8264f153ad22e953fa7207f avia-font-entypo-fontello'><span class='iconlist-char' aria-hidden='true' data-av_icon='\ue84b' data-av_iconfont='entypo-fontello'><\/span><\/div><article class=\"article-icon-entry \"  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class=\"iconlist_content_wrap\"><header class=\"entry-content-header\" aria-label=\"Icon: Leadership principles\"><h4 class='av_iconlist_title iconlist_title  '  itemprop=\"headline\" >Leadership principles<\/h4><\/header><div class='iconlist_content '  itemprop=\"text\" ><p><strong>We respect the dignity of people. We are convinced that our staff constitutes our greatest asset<\/strong>, because our undertakings would not be possible without their commitment. We have made it our goal to have creative, committed and dedicated co-workers and we achieve this by involving them in decision-making processes, giving them responsibility, by offering them the opportunity to contribute their expertise and to act largely autonomously and independently, and by creating appropriate work surroundings.<\/p>\n<\/div><\/div><footer class=\"entry-footer\"><\/footer><\/article><div class=\"iconlist-timeline\"><\/div><\/li>\n<li><div class='iconlist_icon av-do61d1p-c5a74d59a4a82d7cda7620bc5e573285 avia-font-entypo-fontello'><span class='iconlist-char' aria-hidden='true' data-av_icon='\ue84e' data-av_iconfont='entypo-fontello'><\/span><\/div><article class=\"article-icon-entry \"  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class=\"iconlist_content_wrap\"><header class=\"entry-content-header\" aria-label=\"Icon: Economic concept\"><h4 class='av_iconlist_title iconlist_title  '  itemprop=\"headline\" >Economic concept<\/h4><\/header><div class='iconlist_content '  itemprop=\"text\" ><p>We are a customer-oriented company whose economic orientation is based on a relationship of trust and cooperation with customers, partners and suppliers. <strong>We strive to provide the best possible service to every customer and it is our concern to ensure the highest possible customer satisfaction <\/strong>by always striving to meet the individual needs of our customers and to provide them with the appropriate support.<\/p>\n<\/div><\/div><footer class=\"entry-footer\"><\/footer><\/article><div class=\"iconlist-timeline\"><\/div><\/li>\n<\/ul><\/div>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-av_heading-48e2daf1da0187320a0004cb0ebbf960\">\n#top .av-special-heading.av-av_heading-48e2daf1da0187320a0004cb0ebbf960{\npadding-bottom:10px;\n}\nbody .av-special-heading.av-av_heading-48e2daf1da0187320a0004cb0ebbf960 .av-special-heading-tag .heading-char{\nfont-size:25px;\n}\n.av-special-heading.av-av_heading-48e2daf1da0187320a0004cb0ebbf960 .av-subheading{\nfont-size:15px;\n}\n\n@media only screen and (max-width: 479px){ \n#top #wrap_all .av-special-heading.av-av_heading-48e2daf1da0187320a0004cb0ebbf960 .av-special-heading-tag{\nfont-size:30px;\n}\n}\n<\/style>\n<div  class='av-special-heading av-av_heading-48e2daf1da0187320a0004cb0ebbf960 av-special-heading-h2 blockquote modern-quote  avia-builder-el-7  el_after_av_iconlist  el_before_av_iconlist  av-linked-heading'><h2 class='av-special-heading-tag '  itemprop=\"headline\"  >Our understanding of quality management<\/h2><div class=\"special-heading-border\"><div class=\"special-heading-inner-border\"><\/div><\/div><\/div>\n<div  class='avia-icon-list-container av-k9pvbkd6-46f3fe79397b61bd49dbd71f4c3b9676  avia-builder-el-8  el_after_av_heading  avia-builder-el-last '><ul class='avia-icon-list avia_animate_when_almost_visible avia-icon-list-left av-iconlist-big av-k9pvbkd6-46f3fe79397b61bd49dbd71f4c3b9676 avia-iconlist-animate'>\n<li><div class='iconlist_icon av-av_iconlist_item-585862e804a5515d4afb60830f9e91bf avia-font-fontawesome5free-solid'><span class='iconlist-char' aria-hidden='true' data-av_icon='\uf21d' data-av_iconfont='fontawesome5free-solid'><\/span><\/div><article class=\"article-icon-entry \"  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class=\"iconlist_content_wrap\"><header class=\"entry-content-header\" aria-label=\"Icon: Customer orientation \"><h4 class='av_iconlist_title iconlist_title  '  itemprop=\"headline\" >Customer orientation <\/h4><\/header><div class='iconlist_content '  itemprop=\"text\" ><p><strong>As customers, the focus is always on the learners.<\/strong><\/p>\n<p><strong>\u00a0<\/strong><\/p>\n<\/div><\/div><footer class=\"entry-footer\"><\/footer><\/article><div class=\"iconlist-timeline\"><\/div><\/li>\n<li><div class='iconlist_icon av-av_iconlist_item-ea79e041caeee88ebbd58eb174ab4130 avia-font-fontawesome5free-solid'><span class='iconlist-char' aria-hidden='true' data-av_icon='\uf2b5' data-av_iconfont='fontawesome5free-solid'><\/span><\/div><article class=\"article-icon-entry \"  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class=\"iconlist_content_wrap\"><header class=\"entry-content-header\" aria-label=\"Icon: Involvement of the entire staff\"><h4 class='av_iconlist_title iconlist_title  '  itemprop=\"headline\" >Involvement of the entire staff<\/h4><\/header><div class='iconlist_content '  itemprop=\"text\" ><p>The <strong>competence<\/strong> and <strong>commitment<\/strong> of the co-workers in all areas make <strong>an essential contribution <\/strong>to the <strong>achievement<\/strong> of our company goals.<\/p>\n<\/div><\/div><footer class=\"entry-footer\"><\/footer><\/article><div class=\"iconlist-timeline\"><\/div><\/li>\n<li><div class='iconlist_icon av-av_iconlist_item-3a1f4e48ab941cc997808681c609e3ab avia-font-entypo-fontello'><span class='iconlist-char' aria-hidden='true' data-av_icon='\ue864' data-av_iconfont='entypo-fontello'><\/span><\/div><article class=\"article-icon-entry \"  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class=\"iconlist_content_wrap\"><header class=\"entry-content-header\" aria-label=\"Icon: Willingness to continuously improve\"><h4 class='av_iconlist_title iconlist_title  '  itemprop=\"headline\" >Willingness to continuously improve<\/h4><\/header><div class='iconlist_content '  itemprop=\"text\" ><p>The <strong>continuous improvement<\/strong> of our organization in<strong> all areas<\/strong> is a constant concern for us, as is the total willingness to make the appropriate adjustments to the necessary extent and with due urgency.<\/p>\n<\/div><\/div><footer class=\"entry-footer\"><\/footer><\/article><div class=\"iconlist-timeline\"><\/div><\/li>\n<\/ul><\/div>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-503599","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v23.3 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Language Center \u2013 Quality - Deutsch in \u00d6sterreich - AAU (EN)<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/dia.aau.at\/quality\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Language Center \u2013 Quality - Deutsch in \u00d6sterreich - AAU (EN)\" \/>\n<meta property=\"og:url\" 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